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HIPAA compliance for health tech & saas

Your buyer's security team is the gate. HIPAA is not a legal exercise for you, it is a sales blocker.

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Administrative safeguards Physical safeguards Technical safeguards Privacy rule Breach notification

Your buyer’s security team is the gate. HIPAA is not a legal exercise for you, it is a sales blocker.

What usually goes wrong

  • Enterprise health system security reviews stalling deals
  • Engineering velocity versus change management evidence
  • Multi-tenant architecture and data segregation questions
  • SOC 2 and HIPAA demanded together

What SuperHIPAA does about it

  • Evidence automation wired into your cloud and CI, not manual screenshots
  • Shareable trust centre and pre-answered security questionnaire library
  • BAA templates you can sign with customers same-day
  • One control set covering HIPAA and SOC 2 without duplicate work

Your obligations in one paragraph

As a business associate, you must conduct an accurate and thorough risk analysis, implement the required Security Rule specifications (and either implement or document a rationale for each addressable one), maintain policies and procedures, train your workforce, execute business associate agreements with everyone who touches ePHI on your behalf, and be able to detect, assess, and report breaches. All of it must be evidenced. None of it is a one-time project.

Where most health tech & saas actually stand

The pattern we see in this vertical: policies exist, training happens sporadically, BAAs are partially in place, and the risk analysis is either missing or several years stale. That last one is the finding that turns an incident into a penalty, because it is the first document OCR requests.

Getting started

  1. Free readiness assessment — scored report, no call required
  2. Gap assessment — if the score shows real exposure
  3. Implementation — we fix it with you, or hand your team the plan
  4. Platform — keeps it true after we leave

Start where you are

Take the free readiness assessment — 24 questions, about eight minutes, no call required. You get a scored report identifying which required specifications you are missing and what to fix first. If it turns out you are further along than you thought, we will tell you that too.

Questions

Are health tech & saas covered entities or business associates?

Typically **Business Associate**. It matters because it changes which obligations are yours directly and which flow through a BAA. The readiness assessment determines your scope in the first three questions.

How long does it take to get compliant?

For an organisation starting from near zero, 8–12 weeks to a defensible position: risk analysis complete, required safeguards implemented, policies live, workforce trained. Anyone promising two weeks is selling you a certificate.

What does it cost?

Platform starts at a published monthly price — see pricing. Services are fixed-fee. There is no 'contact us for a quote' wall on this site.

Do you replace our IT provider?

No. We tell your IT provider exactly what to configure and then verify they did it.

We host on AWS or GCP with a signed BAA — are we covered?

The cloud BAA covers the provider's layer only. Your application-level controls — access management, logging, encryption configuration, and BAAs with your own subcontractors — are entirely on you, and that is what customers actually probe.

Enterprise prospects send 300-question security reviews. How does this help?

A current risk analysis, controls mapped to §§164.308–312, and a live evidence library turn those questionnaires from a week-long fire drill into a review-and-export exercise.

Do we need SOC 2 as well as HIPAA?

Legally no, contractually often yes. They overlap heavily — build the HIPAA program on the platform and the same controls and evidence reuse toward SOC 2 later without re-implementation.

Can our engineers access production PHI to debug?

Only under minimum necessary: role-based access, logging under §164.312(b), and a documented break-glass procedure. Blanket production access for the whole engineering team is the finding waiting to happen.

At what moment do we legally become a business associate — contract signature or first byte of PHI?

Status follows function: you are a business associate once you create, receive, maintain, or transmit PHI on a covered entity's behalf, whether or not the BAA is signed yet. Persistent storage counts even if the data is encrypted and you never look at it. Operating without the BAA does not exempt you — it just adds a violation.

Customers ask if we are single-tenant. Does HIPAA require it?

No — HIPAA is architecture-neutral. What you need is demonstrable tenant segregation: scoped queries, per-tenant encryption or keys where warranted, and tests proving one customer cannot reach another's data. A written segregation description with evidence behind it usually satisfies the question better than an expensive single-tenant rebuild.

A customer's data was in an incident on our side. What are our notification duties?

As a business associate you notify the affected covered entities without unreasonable delay, and your BAAs almost certainly tighten that to a contractual window — 24 to 72 hours is common. They handle patient notification; you owe them the facts fast. Know your shortest contractual clock across all BAAs, because that is the one you operate to.

See your compliance program in one place

A 20-minute walkthrough with a practitioner. No slides, no pressure.

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